Date: 2012-11-06 01:09 pm (UTC)
(as for the program menu item, it's annoying, I used to love to Alt and use keys to find my way around).

As for the buying experience, I buy online, as it's just easier that way - no salesperson "helping" me (aka trying to get me to buy stuff I don't need) and I get the accessories right away.

The answer to the "why the goose chase?" is because their program says "when declined, send e-mail".
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